RACO Wireless Transforms M2M Value Chain; Offers Outsourced Product Fulfillment and Distribution
June 12, 2012
Company partners with
Enterprise Mobile to remove logistics headaches and speed time to
market for M2M developers
St. Charles, Ill. - Connected World - June 12, 2012
- Today,RACO Wireless, a preferred machine-to-machine (M2M)
provider for
T-Mobile USA, Inc., unveiled its partnership with Enterprise Mobile, a
business unit of Intermec Technologies (NYSE: IN) and an
industry-recognized provider of outsourced lifecycle and
professional mobility services, to allow M2M application providers
to remove unnecessary complexity out of the M2M distribution chain
through outsourced product deployment, management and
fulfilment.
Traditionally, M2M application providers were forced to balance
innovation and product development with how to get the solution to
market in record time and how to manage it once it was commercially
available - from subscriber identity module (SIM) activation to
product fulfillment. Now, with this strategic partnership,
application providers can focus on innovating and designing
high-quality, next-generation M2M solutions while RACO Wireless and
Enterprise Mobile handle the logistics required to get those
products to market.
"Today's announcement takes the complexity out of the M2M
distribution equation for our customers, who can now fully or
partially outsource their product management and fulfillment." said
John Horn, president of RACO Wireless. "Further, with this launch,
RACO Wireless customers have one more resource in their arsenal as
they launch and support their M2M solutions - from PR/marketing to
24/7 managed call center support.
"RACO Wireless is clearly rewriting the rules for M2M,
thanks to its emphasis on building support and value for its
partners across the entire M2M ecosystem," said Marcy Montgomery,
CIO and General Manager. "Working together, we're making device
distribution and fulfillment an easy and painless process for RACO
Wireless' M2M application developer customers."
"To meet the promise that M2M holds, the
industry requires an ecosystem that supports always-on
connectivity, enables companies to look for new business models and
provides a simple and seamless customer experience - from
onboarding through deployment and support," said Jeremy Korst, vice
president of wholesale (MVNO/M2M) at T-Mobile USA. "With the launch
of more customer support capabilities, our partner RACO Wireless
demonstrates how T-Mobile's unique business model does just
that."
Enterprise Mobile currently manages more than
200,000 M2M devices and has executed mobility projects for a wide
range of industries, including retail, transportation,
manufacturing, energy, financial services, insurance, healthcare,
pharmaceuticals and the government.
For additional SIM management, the Omega Management Suite™
(OMS) from RACO Wireless streamlines M2M application management by
delivering unprecedented visibility into the wireless network. OMS
provides advanced reporting and alerting features including
real-time SIM monitoring and reports, overage reports and alerts,
SIM activation and maintenance, SIM management, web-based billing,
and APN system hardware status monitors.
For more information about how RACO Wireless can support your
M2M business or solution, visit www.racowireless.com.
About RACO Wireless
RACO Wireless (www.racowireless.com), a
subsidiary of RACO Industries in Cincinnati, Ohio, and a
T-Mobile partner for 10 years, is a leading provider of wireless
data solutions to the M2M industry. The company specializes in
delivering wireless data your way by making it easy for companies
to build, support and enhance wireless M2M applications. RACO
Wireless can assemble a flexible, end-to-end M2M wireless
connectivity solution for its partners - including delivering
custom rate plans, tailored billing solutions and customized
wireless connectivity as well as helping them brand their M2M
applications and delivering 24/7 customer service - within just
hours or days. For more information, please visit /company/press.
About Enterprise Mobile
Enterprise Mobile offers industry-recognized
professional and outsourcing services designed to help companies
successfully deploy and manage initiatives across multiple mobility
platforms. Those services include device staging and deployment,
mobile device management, help desk support, and break/replace and
warranty management. Drawing on deep mobility expertise, Enterprise
Mobile can serve as the single point of accountability for
enterprise mobility projects, managing the complexities of the
ecosystem and streamlining processes throughout the mobile device
lifecycle. Enterprise Mobile is a business unit of Intermec
Technologies Corporation. For more information, go to
www.enterprisemobile.com.
Enterprise Mobile is a registered trademark of
Intermec Technologies Corporation. Other trademarks used here are
the property of their respective owners.
